Early tribes, on whatever continent, collaborated. They knew and accepted who was good at each task needed for the community to survive. Sounds like “specialization” you say? Well, there is a huge difference. Modern managers learned to draw organization charts which basically separate specialties...

The industrial era came replete with efficiency. Henry Ford would give you a car in any color as long as it was black!  Even today, our automobile choices are limited to “packages” of options.  We so often think in terms of our own efficiency that our customers, while perhaps satisfied, fail to...