Team operating guidelines are simple statements about how the team wants to work together and treat one another. By their very nature, creativity and innovation can be abrasive and involve conflicting preferences and points of view. Without well-established and reinforced team guidelines, all this abrasion...

Balance has more to do with the words “both” and “blending” than with the words “either”/”or.” Competitiveness, unrealistic responsibilities, over structured lives, congestion - these all don’t make us unbalanced; only we can do that to ourselves....